By Fax: Send fax requests for reports, or other records, to (937) 324-8947.Please furnish a self-addressed, stamped envelope, along with the information listed in the section below. By Mail: Documents may be requested by mail.The first copy of a report is usually free, with fees of five cents per page thereafter. In-Person: Individuals may pick up a copy of a report, or other record in person.Normal business hours are: Tuesday through Friday 9:00 am – 3:00 pm. The records are kept at 130 North Fountain Avenue, Springfield, Ohio 45502. To file a non-emergency police report, call (937) 324-7685 to speak with an officer. To submit a complaint against an employee of the Police Division to the City Manager’s Office, please complete the Complaint Form and submit to the address listed on the form. To Submit Complaints to the City Manager Against the Police Division To file a complaint call the Officer-in-Charge at (937) 324-7716 or email A form will be brought to your home, sent by mail, or emailed to you, as you choose.Ĭompliments and/or complaints can be filed 24 hours a day, 7 days a week. Complaints filed immediately improve the investigator’s chance of gathering factual information. (NOTE: Complaints about the underlying reason for a traffic citation or criminal arrest must be resolved by the court and cannot be investigated as a complaint against a Division of Police employee.)Īll complaints should be filed within 90 days of the incident, unless there are special circumstances. This system provides a fair, factual, and objective review of an individual’s concern. The citizen complaint system is designed to provide people with a way to express their concerns about police service. To compliment Division personnel call the Officer-in-Charge at (937) 324-7716 or email Complaints We understand that our work impacts the lives of our citizens and strive to provide the best possible service within the bounds of rule, policy, and law. The Springfield Police Division is committed to providing quality service to all citizens. Introduction to the Compliments & Complaints Procedure Call 93 for non-emergencies or 911 for emergencies, and officers will be dispatched as needed. If you would like to submit a crime tip via email, please send the tip to PLEASE NOTE: This email address is not monitored 24/7. There is an officer on duty 24-hours a day that can accept your tip. If you would like to submit a crime tip via telephone, please call (937) 324-7685.
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